What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Honke Heating & AC, we know that selecting a company you can believe in to perform AC repair in Gresham is important. We understand how important it is to find a dependable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A reliable company that offers AC repair should have a variety of references they’ll gladly offer you. Check these references and learn all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Make sure to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you pick has experience working on your brand of equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Honke Heating & AC a call at 503-663-8033. We’re happy to help!